Website Usability Audit

Help Park County Environmental Council (PCEC) assess the usability of their website's interface and identify design and user experience improvements by comparing it against accepted best practices.
Park County Environmental Council (PCEC)
Livingston, MT, USA
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Park County Environmental Council (PCEC)
Livingston, MT, USA


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Posted September 20th

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Project details

What we need
  • An expert evaluation of the Organization’s website compared against usability best practices in order to assess an optimal user-friendly and intuitive layout.
  • Note: This project does not include feedback on website content - only usability
Additional details

We created our website in 2018 and need help figuring out what steps we need to take to update the site. There is a lot that can probably be archived and also there is some work that needs to be added. But before we just keep adding content, we want to get an assessment of the structure. We believe that we will also have to do a content audit as a next step, so this step would inform the next. Easier to navigate and be inspired to donate and sign up for our local grassroots conservation work.

What we have in place
  • We currently have a CRM system with backend metrics, which should make it easy for you to get started. We also have a dedicated person that works on the website, and the ability to provide any other information you need.
How this will help
This project will save us $5,665 , allowing us to put the money towards implementing the web design and development suggestions.

Our website is essential to communicate the good work of our staff and the organization to current and future members. It is also an essential tool to gather petition signatures when defending the land against development decisions that harm our community. If the website is clunky and hard to navigate it creates more work on our end that could be spent doing essential program work and creating a positive impact for the land, water, and people of our community.

Project plan

Prep: Distribution of Prep Materials
  • Volunteer Manager shares an overview of the website and describes the target audience and goals of the site
  • Professional and Volunteer Manager outline next steps and agree on project timeline
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
Milestone 1: Initial Review & Feedback
  • Professional reviews the website interface and compares it against a list of widely recognized usability principles
  • Professional identifies a list of usability problems in the website interface, referencing designs that conflict with usability principles
  • Volunteer Manager reviews report and asks questions about areas for improvements
Milestone 2: Final Website Review
  • Professional provides final report for the Organization outlining recommendations for website usability improvement
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About the org

Park County Environmental Council (PCEC)
Posted by
Sarah S.

Community Resilience Director

Our mission

Park County Environmental Council works with our community to safeguard the land, water, wildlife and people of Yellowstone's Northern gateway through grassroots organizing and community advocacy.

What we do

Thirty years ago, a small group of local residents came together to form Park County Environmental Council (PCEC), giving the community a stronger voice for wild places in Yellowstone's northern gateway. We continue to honor that legacy in all the work we accomplish together, and for this place we call home. We value this place for what it is, understanding that the very qualities that draw people here are the same as those we need to protect. Milestone achievements, like the Yellowstone Gateway Protection Act, will be remembered and celebrated 30 years from now.


Will was kind and a pleasure to work with. He understood our goals very well and provided solutions that were not overbearing within the capacity limitations we were working within. His recommendations were thoughtful and he provided a wonderful slide deck with both limitations and recommendations that were visually represented in his presentation. I also really appreciate the timeline he laid out for the work and expected deliverables. We highly recommend Will!
Sarah S.
Sarah S.

Community Resilience Director

Website Usability Audit Project

(No testimonial has been submitted by Will)
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