Employee Review Process

Help Arab-American Family Support Center, Inc. develop a light-weight and reusable performance review process that will help strengthen their team through honest and supportive feedback.
Arab-American Family Support Center, Inc.
Brooklyn, NY, USA
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Arab-American Family Support Center, Inc.
Brooklyn, NY, USA

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Posted October 31st

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Project details

What we need
  • A documented process outlining how to administer a top-down, peer-to-peer, or a full 360 employee review process
  • A communication plan to share the process with others in the Organization to help them understand the approach and desired outcomes
  • Recommendations on tools that can be used to collect feedback (anonymous or identified) and organize quantitative and qualitative results
  • Best practices for rolling out the performance reviews, and coaching advice for managers and individual contributors
What we have in place
  • We currently have a great team member focused on improving HR processes, which should make it easy for you to get started. We also have functional org charts, job descriptions,, and the ability to provide any other information you need.
How this will help
This project will save us $8,686 , allowing us to focus on serving our community better and dedicating resources towards programming.

Our organization doubled in size and budget over the past few years, and we now have close to 75 employees. Although we have an amazing set of programs and team members, we lack a lot of the infrastructure related to human resources that peer organizations of our size have mastered. By having a comprehensive review process, our organization will be able to close a huge gap in our HR processes and also strengthen team leader and team member communication.

Project plan

P
Prep: Planning
  • The Volunteer Manager provides a summary of the Organization’s current organizational structure and review process
  • The Volunteer Manager outlines the Organization’s goals for the review cycle, desired cadence and any specific needs
  • The Professional provides a high-level recommendation for approach based on the inputs from the Volunteer Manager
1
Milestone 1: Initial Process Design & Feedback
  • The Professional provides an initial process design outlining the questionnaire approach, general sequence of communications and meetings and suggested approach to collect the feedback (anonymously or identified)
  • The Volunteer Manager reviews the initial design and provides detailed feedback to the Professional
2
Milestone 2: Finalizing Process & Roll-Out Strategy
  • The Professional follows up with a revised process design based on the Volunteer Manager’s feedback
  • The Professional outlines a communication roll-out strategy to announce and administer the review process with timelines and anticipated Q&A
  • The Professional provides final recommendations on tools to administer the survey and organize the results / feedback
3
Milestone 3: Midpoint Check-In
  • The Volunteer Manager provides an update on the initial announcement of the review process and the progress thus far
  • The Professional provides feedback and advice to tune the process
4
Milestone 4: Review Cycle Post-Mortem
  • The Volunteer Manager provides a summary of the immediate outcome of the review process
  • The Professional offers final feedback, takeaways, and recommendations for future review cycles
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About the org

Arab-American Family Support Center, Inc.
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Posted by
Rawaa Nancy A.

Volunteer manager

Our mission

The Arab-American Family Support Center empowers new immigrants with the tools they need to successfully acclimate to the world around them and become active participants in their communities

What we do

The Arab-American Family Support Center (AAFSC) is a non-profit, non-sectarian organization established in 1994 to provide culturally and linguistically competent, trauma-informed social services. Across our eight locations, we empower immigrants and refugees with the tools they need to successfully acclimate to the world around them and become active participants in the community. While we support anyone who walks through our doors, over nearly 25 years, we have developed expertise in serving the Arab, Middle Eastern, Muslim, and South Asian (AMEMSA) immigrant and refugee communities.

AAFSC works across four priority areas--Promote, Get Ready, Prevent, and Communicate--to achieve our ultimate goal of strengthening families. AAFSC promotes mental and physical wellbeing, food security, healthy relationships, and family reunification. We get our families ready to succeed, work, and lead productive lives. We prevent domestic violence, child abuse, and neglect by counseling families, offering case management services to victims of violence, and cultivating healthy relationship skills in young people. Finally, AAFSC communicates the needs of the marginalized, amplifying their voices for increased impact.

Testimonials

Renae was an amazing guide through this process and not only provided incredible resources, but also really listened & honed in on exactly what we needed for deliverables. Highly recommend.
Rawaa Nancy A.
Rawaa Nancy A.

Volunteer manager

Employee Review Process Project

(No testimonial has been submitted by Renae)
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