Employee Review Process

Help MHY Family Services develop a light-weight and reusable performance review process that will help strengthen their team through honest and supportive feedback.
MHY Family Services
Mars, PA, USA
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MHY Family Services
Mars, PA, USA

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Posted May 17th

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Project details

What we need
  • A documented process outlining how to administer a top-down, peer-to-peer, or a full 360 employee review process
  • A communication plan to share the process with others in the Organization to help them understand the approach and desired outcomes
  • Recommendations on tools that can be used to collect feedback (anonymous or identified) and organize quantitative and qualitative results
  • Best practices for rolling out the performance reviews, and coaching advice for managers and individual contributors
Additional details

**What I need most is a revised tool in a format that is end-user friendly. I'd love to revisit the full scope of our employee review process as set forth in the project menus, but I really need to revamp the tools itself most urgently. Would prefer something in Word form format, as Adobe versions - where it currently resides - have become spotty across the organization.

What we have in place
  • We currently have eval and self-eval tools, which should make it easy for you to get started. We also have eval policies, and the ability to provide any other information you need.
How this will help
This project will save us $1,508 , allowing us to assign HR professional time to other equally necessary and timely projects. Lots of enhancements taking place all of the time! :)

Because our Adobe based tool isn't currently and universally available to all employees we've resumed hand-written evaluations, which is inefficient and presents problems. We also want to streamline the tool last devised to be easier to complete and still hit the marks we need to include in our eval process.

Project plan

P
Prep: Planning
  • The Volunteer Manager provides a summary of the Organization’s current organizational structure and review process
  • The Volunteer Manager outlines the Organization’s goals for the review cycle, desired cadence and any specific needs
  • The Professional provides a high-level recommendation for approach based on the inputs from the Volunteer Manager
1
Milestone 1: Initial Process Design & Feedback
  • The Professional provides an initial process design outlining the questionnaire approach, general sequence of communications and meetings and suggested approach to collect the feedback (anonymously or identified)
  • The Volunteer Manager reviews the initial design and provides detailed feedback to the Professional
2
Milestone 2: Finalizing Process & Roll-Out Strategy
  • The Professional follows up with a revised process design based on the Volunteer Manager’s feedback
  • The Professional outlines a communication roll-out strategy to announce and administer the review process with timelines and anticipated Q&A
  • The Professional provides final recommendations on tools to administer the survey and organize the results / feedback
3
Milestone 3: Midpoint Check-In
  • The Volunteer Manager provides an update on the initial announcement of the review process and the progress thus far
  • The Professional provides feedback and advice to tune the process
4
Milestone 4: Review Cycle Post-Mortem
  • The Volunteer Manager provides a summary of the immediate outcome of the review process
  • The Professional offers final feedback, takeaways, and recommendations for future review cycles
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About the org

MHY Family Services
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Posted by
Elizabeth H.

Director, Human Resources

Our mission

MHY Family Services promotes the safety, health, education and spritual well-being of youth and families through the provision of trauma-informed care in residential, community and educational services.

Testimonials

(No testimonial has been submitted by Elizabeth)
Easy to work with. In this case, they already had a good grasp of their needs and were doing decent with it. In this case, I was able to help them refine what they were doing. Smart, motivated and determined to be best-in-class!
William Earl C.
William Earl C.

Volunteer

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