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Process Assessment

Help Oakland Community Land Trust conduct an assessment of their organization's existing process to reduce cost, effort, errors, and other inefficiencies.
Oakland Community Land Trust
Oakland, CA, USA
Oakland Community Land Trust
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Oakland Community Land Trust
Oakland, CA, USA

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Cause
Community & economic development
Skills
Strategy consulting

Posted July 24th

Process Assessment

Project details

What we need
  • Analysis of the current process and creation of a current state map
  • A document outlining potential goals of process improvement
Additional details

Part of our work involves transitioning groups of tenants into cooperatives that can eventually take ownership of their own building. Love some feedback on how to streamline this!

What we have in place
  • We have materials we have developed for residents, as well as a roadmap, including decision points and milestones. We also have a sense of where some of the snags are. We'd love to improve this!
How this will help
This project will save us $6,868 , allowing us to Devote more resources to supporting our residents

Our ability to continue to take on new projects will become increasingly dependent on our ability to move our existing rental residents into greater capacity around self-management and ownership. We need to have a streamlined process around this.

Project plan

P
Prep: Information Sharing & Goal Setting
  • Volunteer Manager provides overview of current process and any relevant documentation to Professional
  • Professional connects with the Volunteer Manager for a brainstorming/overview session on potential improvements
  • These may take place via phone calls, quick tours of the Organization, emails, etc.
1
Milestone 1: Analysis
  • Professional analyzes gathered information and begins a thorough process review
2
Milestone 2: Current State Map & Improvement Scope
  • Professional provides initial Process Assessment and recommendations for improvement, including clear goals and desired outcomes
  • Volunteer Manager provides feedback
3
Milestone 3: Final Deliverables
  • Volunteer delivers a final scope of Process Improvement document with analysis of current process, current state map and recommendations for process redesign
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About the org

Oakland Community Land Trust
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Causes
Community & economic development Housing & homelessness
Posted by
JC
Jen C.

Operations and Stewardship Manager

Our mission

OakCLT removes land, housing, and other critical community serving real estate assets from the speculative market and stewards them with, and for the permanent benefit of, low-income residents of Oakland.

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