We would like to analyze the potential unification of our multi-platform system including a file maker database, google calendar, and paper systems into a simple CRM tool. We are not sure which platform would work best for us, and Salesforce was unwieldy for us on our first go.
We would also like a write up to help our board, and potential grantors the advantages this would provide our organization.
Our Case Managers are all volunteers, and they are not able to have continuity with clients. The intern team is only able to access our database from a few older laptops that we are unable to replace due to data privacy. The interns also all manage one email, this makes assigning tasks or sending sensitive data to only one person quite difficult. Finally the antiquated look and feel of the old database make it less accessible to Gen-Z volunteers & case managers.
Mary's Place is a refugee outreach center in Northwest Rochester, NY. Our mission is to reach out in love, hope, and service to refugees of all faiths and nationalities, particularly those in the Maplewood/Edgerton neighborhood.